One of the first things you always hear when starting out in the Internet Marketing niche is that the money is in the list. It is very important that you take notice of this advice and start building up your own email contact list as soon as possible, but just how should you get started?

Giveaway events are highly popular amongst internet marketers, especially newbies, as it is where people get to download internet marketing resources for no cost. Everyone loves freebies, so giveaway events are very popular.

A JV Giveaway Event typically lasts between 7 and 14 days. Some last longer - it just depends on the setup of the giveaway, the focus and whether the momentum within the niche can last for more than 14 days.

JV giveaway events are an important aspect of Internet and Niche Marketing. Not only are you able to get lots of free stuff but you can also build your own list in a big way by participating and submitting a gift of your own.

As a JV partner, you will prepare an opt-in page for visitors to sign up to your mailing list in order to download your gift. Hence, giveaway events are really good list building opportunities as anyone who wants to download your gift must opt into your mailing list first.

You can easily replicate your gifts and landing pages for every giveaway event, the workload will reduce once you set up your gifts the very first time. Nonetheless, its advisable to vary your gifts from time to time as people will take special notice of gifts which are unique and have not been offered previously.

A giveaway event run by well-known and established marketers can generate a huge amount of traffic and lots of potential subscribers to your opt in list. Furthermore, as all JV partners of that particular giveaway event are expected to promote it, you can really expect a rush of incoming traffic to your opt-in page.

If you want to find out about the latest giveaways, check out the JV Giveaway Events Calendar.

By Sean Cohen

The future of customer service is here. Technology has made seeking out support faster and easier than ever. But, has your digital age company sacrificed true service in the name of automation?

Today, finding customer support is as simple as writing an e-mail or picking up the phone. But, even though you’re not face-to-face with your customers, you still leave a lasting impression. Do you come across as caring and competent, or menacing and mechanical?

Offering stand-out service on the Internet isn’t as hard as it is rare. Take these simple steps towards old-style service in the digital age:

Give Each Customer a Personal Response
Be Clear, But Sincere
Offer Live Customer Support
Make Sure Your Support Reps Have All the Answers

Give Each Customer a Personal Response

When a customer sits down to e-mail your company, it’s because he needs help. He chooses e-mail because it’s quick, but his request still warrants a satisfying and personal response!Companies eager to save time and money often take automation too far in their customer support. Each customer has a unique question, and deserves a unique answer. Even if you save time by copying and pasting stock replies, change the opening and closing to make the message sound less robotic.

Be Clear, But Sincere

When responding to customers’ e-mail, be sincere and to the point. Before sending a message, try turning the tables. Ask yourself, “Would this answer satisfy me if I were the customer?”Take that extra moment to give your customer the help he deserves. It might mean the difference between a satisfied customer and a credit card chargeback!

Offer Live Customer Support

E-mail has become an acceptable form of communication. But, live customer support is still necessary. The plethora of information available online can be overwhelming to customers, especially those new to the Internet!Single your company out from the crowd by providing customers with a real person to talk to. Live phone support is an invaluable way to foster trust. When your customer has reached the end of his Internet rope, and just needs help, your toll free number is the answer he’s looking for.

Make Sure Your Support Reps Have All The Answers

The presence of phone support will do no good if your staff doesn’t know your product! Customer support reps should be warm and friendly, and willing to help with any aspect of your product.What a good feeling it is to talk to someone who feels confident in his product. It’s even better if he’s knowledgeable enough to solve your problem without transferring you all around the company!

Provide Stand-Out Service; Gain Lifelong Customers

Too many e-businesses skimp on customer service, hiding behind web sites and message boards. Customer support is an integral part of every company, even those operating solely online. Be one of the few to offer stellar service, and gain customers for life!

Customer Service is becoming a lost art, but Sean Cohen wants to make sure that never happens at AWeber Communications! Find out what service is meant to be.